PRIVACY POLICY FOR GFACEMD
Effective Date: May 19, 2026
This Privacy Policy (“Privacy Policy”) applies to your use of the website located at www.gfacemd.com (the “Website”), which is owned and operated by Gretchen W. Frieling MD LLC d/b/a GFaceMD (“GFaceMD,” “we,” “our,” or “us”).
We are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Website, communicate with our office, or use our services.
By using this Website, you consent to the practices described in this Privacy Policy.
INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide through our Website, forms, scheduling tools, consultations, newsletters, or communications with our office. This information may include your name, email address, phone number, and any other information you choose to provide when contacting us or using our services.
When you visit our Website, we may automatically collect certain technical and usage information, including your IP address, browser type, device identifiers, operating system, referring and exit pages, Website activity and interaction data, session duration, and clickstream information.
This information helps us improve Website functionality, user experience, analytics, and marketing performance.
Our Website may use cookies, pixels, analytics tools, and similar technologies to enhance your browsing experience and better understand user behavior.
These technologies may be used to remember preferences and settings, analyze Website traffic and engagement, improve Website performance, personalize content and advertisements, and support marketing and retargeting campaigns.
Third-party providers such as Google Analytics, Meta (Facebook), and other advertising platforms may also collect information through these technologies.
You may adjust your browser settings to disable cookies; however, certain features of the Website may not function properly.
HOW WE USE INFORMATION
We may use collected information to provide and improve our services, respond to inquiries and appointment requests, personalize your Website experience, communicate regarding consultations, services, promotions, or updates, send marketing emails or text messages where permitted by law, analyze Website performance and user behavior, maintain Website security and prevent misuse, and comply with legal and regulatory obligations.
SMS & MARKETING COMMUNICATIONS
If you provide your phone number or opt into communications, you may receive appointment reminders, promotional messages, or updates from GFaceMD.
Message frequency may vary. Standard message and data rates may apply.
You may opt out of marketing communications at any time by clicking “unsubscribe” in emails, replying “STOP” to text messages, or contacting our office directly.
Consent to receive marketing communications is not a condition of receiving medical services.
HIPAA & MEDICAL INFORMATION
Submitting information through our Website does not create a provider-patient relationship and should not be considered medical advice.
While we take reasonable precautions to help protect information submitted online, no Website, email transmission, or electronic communication system can be guaranteed fully secure. Please avoid transmitting highly sensitive medical information through unsecured forms or email whenever possible.
Any protected health information collected as part of patient care is handled in accordance with applicable healthcare privacy laws and our internal privacy and security procedures.
INFORMATION SHARING
We do not sell your personal information.
We may share information with trusted third-party vendors and service providers who assist us in operating our business and Website, including providers for Website hosting, appointment scheduling, payment processing, analytics and marketing, customer communication systems, and technical support services.
These third parties are contractually or legally obligated to maintain appropriate confidentiality and security protections.
We may also disclose information to comply with legal obligations, respond to lawful requests or legal processes, enforce our policies or protect our rights, prevent fraud, misuse, or security threats, or in connection with a merger, acquisition, or business transfer.
DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration.
However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
THIRD-PARTY LINKS
Our Website may contain links to third-party websites, social media platforms, or services that are not owned or controlled by GFaceMD.
We are not responsible for the privacy practices, security, or content of third-party sites and encourage users to review their respective privacy policies.
CHILDREN’S PRIVACY
This Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and other applicable privacy laws, including the right to request access to, correction of, or deletion of certain personal information.
To exercise applicable rights, please contact us using the information below.
YOUR CHOICES & RIGHTS
You may request to access your personal information, correct inaccurate information, delete certain personal information, or opt out of marketing communications.
To make a request, please contact us using the information below.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations.
Any changes will be posted on this page with an updated Effective Date. Your continued use of the Website following updates constitutes acceptance of the revised Privacy Policy.
CONTACT US
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
GFaceMD
Address: 25 Walnut St, Suite 102, Wellesley, MA 02481, United States
Email: info@gfacemd.com
Phone: +1 (781) 524-3223
Please allow a reasonable timeframe for responses to privacy-related inquiries.